FLEX-S

Hello Trap, Yes, this model can also work with the 12V battery kit, which is compatible with all 12V power jack-equipped SPYPOINTs. The Model Flex S is equipped with a 12V port and can also support a rechargeable battery exclusively dedicated to the Flex series: the LiT-22 rechargeable battery pack. Additionally, this model offers several charging modes and power options: 8 alkaline or lithium AA batteries, a lithium battery pack (LiT-22), a 12V battery, and a lithium battery solar power bank (SPLB-22). Thank you for your question and your interest in our products and services. Have a great day.

Bonjour CSAMSON01, Initialement, la batterie interne doit être chargée à l'aide du cordon de charge fourni. Les recharges ultérieures peuvent être effectuées sur le terrain, mais la première charge doit être effectuée à la maison. Le panneau solaire est responsable de charger la batterie interne, qui sert de source d'alimentation principale pour la caméra. En cas de décharge de la batterie interne à un niveau spécifique, la caméra basculera sur la batterie de secours et l'utilisera comme source d'alimentation jusqu'à ce que la batterie interne soit rechargée à un niveau sûr. Cette approche est conçue pour optimiser la longévité des systèmes de batterie principale et de secours. Merci pour votre question, très bonne journée.

Hello BuckRuckers, The camera comes equipped with an internal GPS system that offers highly accurate location tracking on your in-app MAP feature. To ensure the latest location information, the camera automatically updates once a day, and it will also refresh during any power cycle or upon your request through an in-app command. It's important to note that the GPS functionality operates seamlessly while the camera is turned on, providing real-time location data on the integrated map. However, if the unit is turned off, the GPS functionality cannot operate as cellular communication is interrupted when the camera is powered down. Thank you for your question. If you have any more questions or need further assistance, feel free to contact us at: https://www.spypoint.com/en/chat. Have a good day.

Hello Russel, Currently, the FLEX-S is the only camera in our lineup that supports on-demand requests, allowing users to capture images on command. This option's functionality is specific to this model, and the ability to remotely turn off or on our camera models is not currently available for any of our models. Thank you for reaching out with your question. Have a great day.

Hello, RC Cola, Thank you for this question. Our units do not do live streaming. For the video mode, it is important to select this mode from the settings of the application to which your unit is linked. As all capture is triggered by movement, the camera will launch the video once the detection is done. If you wish to switch to photos, then after you modify the parameters, the camera will take images upon detection. You can control the distance to capture them at an interval of your choice under the delay option, and the capture will follow this desired rhythm. On the other hand, this model is precisely equipped with a new configuration called Instant Mode and On Demand Requests, which consists of commands for a one-time photo or video capture from the camera remotely. If you have any questions or need assistance with your camera, we are here: https://www.spypoint.com/en/chat. Please do not hesitate to contact our team. Have a good day.

Hello Glassguy, Thank you for this question and your interest in our products and services. The LIT-22 battery is sold separately from the camera. Here is a direct link for more information: https://www.spypoint.com/ en/products/rechargeable-lithium-battery-pack/lit-22 Thank you, and have a good day.

Hello Mklimko, Yes, it is entirely possible to use it along with an 8-AA lithium battery backup or rechargeable lithium battery pack (LIT-22). The solar panel charges its internal battery and not the external battery; its internal battery is the primary power source for the camera. If it depletes to a certain level, the camera will toggle over to the backup battery and use that as a power source until the internal battery has been recharged to a safe charge level. Thank you for this question. Have a great day.

Hello, and thank you for this question. Like all the models offered, the camera has a movement and temperature change sensor connected to its detection lens, which, once triggered, allows it to take its captures. In the signature of the photos received, this information is provided with the capture date and time, as well as the status that your unit sends you on a daily basis. It tells you the temperature detected. Have a good day.

Hello Berns, When this model is used with an external battery, the camera will follow the following diagram: The solar panel charges the internal battery, which is the main power source for the camera. If the internal battery depletes to a certain level, the camera will switch to the backup battery and use it as a power source until the internal battery has been recharged to a safe charge level. Thank you for this question. Have a nice day.

Hello Berns, Yes, it is entirely possible to use it along with an 8-AA lithium battery backup or rechargeable lithium battery pack (LIT-22). The solar panel charges the internal battery, which is the primary power source for the camera. If the internal battery depletes to a certain level, the camera will toggle over to the backup battery and use that as a power source until the internal battery has been recharged to a safe charge level. Thank you for this question. Have a great day

Hello Tony1234, regarding precisely this model Flex This model uses low-glow technology-powered LEDs, so it is not as visible to the animals as a classical white flash. Thank you, and have a good day.

Hello Kez85, All our cameras and products have been tested and have been approved for operating in temperatures ranging from -30 degrees Celsius to 50 degrees Celsius. This equates to -22 degrees Fahrenheit and 122 degrees Fahrenheit, respectively. Thank you for your question. Have a nice day.

Hello Lbott, The application gives you the possibility of controlling the number of daily image transfers from your camera. From the transfer frequency option, however, you cannot trigger the camera remotely to take an image; the camera will do its capture in reaction to movement in its detection zone and will send it to your app according to the frequency you have chosen. It is possible to opt for a transfer at each detection, and what the camera captures will be sent immediately to your app. Thank you, and have a good day.

Hello, BoBo Lu198, Thank you for this question. This model connects to most national cellular service provider networks. It comes with a preactive SIM card integrated into the unit and takes the signal from the tower closest to its location area and the most widespread network. Be sure to check which network is most widespread where you plan to use it. Thank you and have a good day.

Hello Anto, Yes, this is entirely possible. The camera will continue to work, taking its captures and saving your images on its card. However, to have access to these images, it will be necessary to recover them manually from the SD card. Just as if you want to configure the options of your camera, this remains to be done from the application, and the camera will require a cellular signal to receive the settings and apply them. Thank you and have a good day.

Hello Frungee, The units cannot turn off automatically; however, they may stop transmitting if they encounter signal interruptions or reach the limit of their plan, not their battery level. Does this still persist? Have you had the assistance of our agents regarding this? If you have any questions or need assistance, Please let us know at: https://www.spypoint.com/en/chat. Thank you, Have a good day.

Hello GaryCXYZ, Thank you for this very good question. The camera is indeed equipped with a preactive SIM card and integrated into the unit, so upon activation in the account, it is ready for use and automatically connects to the most available network, the most reliable, and the closest cellular broadcast tower. However, if, where you wish to use it, you have a particular network that is more optimal than others, upon acquisition, a complete description is displayed in the details of the products. This allows you to check this information and opt for the compatible unit for your use. Thank you, and have a good day.

Hello mickfitz, For this type of request, it will be necessary to contact our teams directly in order to examine this further for you and see the different options that we can put in place for this. Please feel free to reach out to our team at any time at https://www.spypoint.com/en/chat with your information. Thank you and have a good day.

Hello Beaste, The solar panel only recharges the built-in lithium-ion battery; the camera can also use 8 AA batteries or a plug-in external power supply.The Lit-22 battery can be recharged separately from the camera with the supplied power cable. Thank you and have a great day.

Hello Rasmus All our cameras and products have been tested and have been approved for operating in temperatures ranging from -30 degrees Celsius to 50 degrees Celsius. This equates to -22 degrees Fahrenheit and 122 degrees Fahrenheit, respectively. However, make sure you have lithium batteries for your unit, which have better resistance and a longer lifespan in these conditions. Thank you for your question, and have a wonderful day.

Hello MrDan, Yes, it is absolutely possible. The app settings have this option called motion delay that you find in the section named image capture in the settings. You can set the time between each detection before the camera takes the next photo. The detection sensor will be paused for a set period of time after the last image capture. Shorter delays are great for trails where you need to capture fast-moving targets; longer delays are better for food plots where the same animals may trigger the motion sensor multiple times. Thank you for your question. Have a good day.

Hello Tyler, The camera comes with its SIM card and strap, but you will need an SD card, which is necessary, and depending on your use and the conditions of its installation, if you need a signal booster in case you don't have enough network coverage, for example, it is possible to equip it with the LONG RANGE CELLULAR ANTENNA (CA-01); if you want to get even more time between camera visits, you can also opt for the RECHARGEABLE LITHIUM BATTERY PACK LIT-22 to extend the battery life; if you are located far from the camera to change the batteries; on the security side, if its installation area Whether on public ground or just a spot prone to trespassers, security is a major concern, you have the choice of installing it with the CABLE LOCK CLM-6FT, so these accessories will depend on your needs and your use of the camera. Thank you for this question. Have a good day.

Hey, BNLingle, The visibility of the battery level of the solar panel is available in the application; once you are connected, select the camera concerned, and from the status tab, under the general information section, you have the level of the solar-powered battery, and the battery with the rest of the signal information, last communication, temperature, etc. Thank you for your question. Have a good day.

Hey, Bear Man, You can activate the notification of the reception of images from your camera in your application at any time, depending on the model of the camera. Once you activate the notifications for each image transfer, you are alerted. Thank you for taking the time to ask us your question. Have a good hunting season!

Hello Soertel1,Thank you for bringing this issue to our attention.The camera showing 1 bar with a RED status LED (low/empty battery) is caused by a firmware issue, but the camera should work properly. We advise you to turn the camera off first and make sure the battery is fully charged. and do a long format to the SD card and update the camera firmware again. Once you turn the camera back on, the status LED will be blinking green, the battery level LED will be displayed, and the signal LEDs will all blink together until a signal is found. The LEDs corresponding to the signal strength will then be solid green, and the MicroSD LED will also be solid green. If the issue still persists despite these steps, please reach out to our customer service to assist you with the troubleshooting dedicated to this situation via: https://www.spypoint.com/en/chat (8:30 am/9 pm EST), Have a nice day.

We are really sorry for the trouble, and we appreciate you bringing this issue to our attention. The update of the GPS location can be corrected by a firmware update command. For this purpose, it will be necessary to contact our customer service to see this problem more closely. Could you send details of what you are experiencing to our customer support at https://www.spypoint.com/en/chat (8:30 a.m.–9 p.m. EST)? We'll get you up and running.

Hey Foxy Thank you for this question. With this model, Flex S The solar panel charges the internal battery, which is the primary power source for the camera. If the internal battery depletes to a certain level, the camera will toggle over to the backup battery and use that as a power source until the internal battery has been recharged to a safe charge level. This maximizes the longevity of both the primary and backup battery systems. If, however, you are still having trouble at this level, we recommend that you verify that the new batteries definitely have a full charge. and Check that all the batteries are placed correctly in the camera. Sometimes one or two can be in the wrong polarity, and this affects the camera's functioning. If the camera is communicating with the Spypoint App, check what type of battery is selected. If the wrong type is selected, change the selection to the correct power source. Have a good day.

Hello  Fitter48093, Thank you for your question. Any of our cameras can be used in combination with the solar panel, provided it is plugged into the 12V battery. Note that the Spypoint Solar Panel was made to work only with a 12V external battery. The 12V port is made to provide power for the camera, whereas solar power can’t generate that 12V of power. The solar panel provides a trickle charge for the 12V battery due to the limitations of its amp and voltage.

You can set the amount of times it transmits data, set a sync time, set up time lapse or turn the cell function off completely but as far as I can see there is no way to totally power on/off remotely.

Only the battery Tray, It has an internal battery included but if you want a battery back up you will have to purchase the LIT-22 separately or use AA (Lithium recommended)