THE FOLLOWING ARE NORMAL LIGHT PATTERNS THAT OCCUR DURING A PROCESS.
Power ON + Signal Strength
The normal power ON sequence of the status light is as follows:
1. Red-orange-green: powering ON.
2. Red-orange-green: powering ON.
3. Blinking green: your camera is searching for a signal. This can take up to 5 minutes.
4. Status light stops flashing: your camera has found a signal. The color depends on the signal strength in your area.
- Green: good signal.
- Orange: fair signal.
- Red: poor signal.
- Flashing red: no signal.
5. All lights turn off: your camera is ready to capture a photo.
Taking and transmitting a photo
Here is the sequence your status light will follow when capturing and transmitting a photo:
1. The camera is on and all lights are off: it is ready to capture a photo.
2. Steady green: capturing a photo.
3. Steady orange: transmitting a photo.
4. All lights turn off: ready to capture another photo.
Firmware Updating (DO NOT power the camera OFF)
Here is the sequence to expect from your status light during a firmware update:
1. Red-orange-green: powering ON.
2. Red-orange-green: powering ON.
3. Blinking green: searching for a signal.
4. Flickering orange: firmware updating.
5. All lights turn off: the camera is restarting. See the first pattern Power on + Signal Strength.
WARNING: your camera must never be powered OFF during a firmware update. Always ensure to have a full battery when updating your firmware.
Check out this video for more information on how to update your firmware.
THE FOLLOWING LIGHT PATTERNS INDICATE AN ISSUE THAT WILL REQUIRE AN INTERVENTION.
Low Battery
If your camera has a low battery, the status light will go through the following sequence:
1. Red-orange-green: powering ON.
2. Red-orange-green: powering ON.
3. Blinking orange (rather than going steady).
How to resolve the issue:
Charge the LIT-10 battery pack or insert 8 new AA non-rechargeable Lithium or Alkaline batteries to resolve this issue. Make sure you have selected the correct battery setting in your SPYPOINT app.
Dead batteries
If your camera has dead battery, the status light will go through the following sequence:
1. Red-orange-green: powering ON.
2. Red-orange-green: powering ON.
3. Blinking red (rather than going steady).
How to solve the issue:
Charge the LIT-10 battery pack or insert 8 new AA non-rechargeable Lithium or Alkaline batteries to resolve this issue. Make sure you have selected the correct battery setting in your SPYPOINT app
SIM card issue
If your camera is having a SIM card issue, the status light will go through the following sequence:
1. Red-orange-green: powering ON.
2. Red-orange-green: powering ON.
3. Blinking green: searching for a signal. The light will switch red for one second before flashing green again.
4. Blinking green status and blinking delay light: SIM card issue detected.
How to solve the issue:
The issue could be caused by your SIM card being incorrectly inserted, damaged or defective. It could also indicate a modem error. In this case, you need to contact our customer support team for us to fix the issue or take the necessary steps.
WARNING: do not remove the SIM card, unless a technical expert asks you otherwise.
DSP failure
Your camera has experienced a DSP failure if the status light goes through the following sequence:
1. Red-orange-green: powering ON.
2. Red-orange-green: powering ON.
3. Slow blinking green (every 3-4 seconds): DSP failure.
How to solve the issue:
This means that the camera was powered OFF during a firmware update. You will need to contact our customer support team for further assistance.
Published June 23, 2023
