CELL-LINK Universal Cellular Adapter

CELL-LINK Support

Universal Cellular Adapter

FAQs

Preparation and Installation

Video: CELL-LINK Installation

Video: How to format my SD card

Getting Ready For The Season: Reinstall My Device

Video: Understanding the Basic Settings in the SPYPOINT Mobile App

Video: Understand the Cellular Setup Settings in the SPYPOINT App

Video: Understanding the Advanced Settings in the SPYPOINT App

How to Activate your LINK-MICRO Series Camera or CELL-LINK Device

Device Behavior

Best Practices for Resolving False Triggers

Cellular Connectivity

Video: How to apply a firmware update

Which camera model should I buy for AT&T service that offers the best signal?

My cellular device has communicated but has never sent any photos

My cellular device has never sent any photos or communicated

How to verify if my cellular device is communicating

CELL-LINK self-troubleshooting

How to correctly install my SIM card(s).

Video: Why is my Newly Activated SPYPOINT Camera Not Sending Photos?

Video: Why is my Previously Working SPYPOINT Camera Not Sending Photos

My device is in-hand: How to get my device to send photos once again

My device is NOT in-hand: How to get my device to send photos once again

How to optimize signal strength?

Troubleshooting

Firmware update

Version:
V1.05.02-5
Date:
2020-11-11
Improvements:
- Improved compatibiliy with more camera models
- Improved connection stability on cellular network
- Fix small bugs
Download file

Access this page from a computer to download and install the firmware update.


Change log
Installation instructions (PC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the micro SD card on a computer.
  3. Download the update file from our website.
  4. Open the downloaded .zip file by double-clicking on it.
  5. Copy the 2 files from the .zip file onto the Micro SD card.
  6. Verify the copy has been successful on your Micro SD card.
  7. Eject the Micro SD card from the computer.
  8. Make sure the Cell-Link is turned OFF.
  9. Insert the Micro SD card into the Cell-Link.
  10. Power ON the Cell-Link.
  11. The Cell-Link will run the firmware update by itself for around 30 seconds.
  12. Then, the Cell-Link will go through the connection process.
  13. The Cell-Link firmware is up to date.
Installation instructions (MAC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the micro SD card on a computer.
  3. Download the update file from our website.
  4. Open the downloaded .zip file by double-clicking on it.
  5. Copy the 2 files from the .zip file onto the Micro SD card.
  6. Verify the copy has been successful on your Micro SD card.
  7. On the Micro SD card, right-click on MacOS_PrepareSDCard.command and select open with terminal to run the file.
  8. Eject the Micro SD card from the computer.
  9. Make sure the Cell-Link is turned OFF.
  10. Insert the Micro SD card into the Cell-Link.
  11. Power ON the Cell-Link.
  12. The Cell-Link will run the firmware update by itself for around 30 seconds.
  13. Then, the Cell-Link will go through the connection process.
  14. The Cell-Link firmware is up to date.
Verification

Confirm the update was successful
1. After the next transfer of the camera, access the “Status” tab in the SPYPOINT app.
2. Under “General Information”, the version number will appear, for example: V1.11.06.

If you do not have the correct version, redo the firmware update with another Micro SD card.

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