CELL-LINK Universal Cellular Adapter

CELL-LINK Support

Universal Cellular Adapter

FAQs

Preparation and Installation

Video: CELL-LINK Installation

Video: How to format my SD card.

Device Behavior

Status Lights.

How Batteries Work.

Cellular Connectivity

Which camera model should I buy for AT&T service that offers the best signal?

CELL-LINK self-troubleshooting

Video: How to apply a firmware update

Your camera has no signal

What Should I Do When My Camera Does Not Send Photos or a New Status.

What Should I Do When My Signal Is Bad at a Specific Location.

How to correctly install my SIM card(s).

Video :Why is my Newly Activated SPYPOINT Camera Not Sending Photos?

VIDEO: Why is my Previously Working SPYPOINT Camera Not Sending Photos

Troubleshooting

Firmware update

Version:
V1.05.02-5
Date:
2020-11-11
Improvements:
- Improved compatibiliy with more camera models
- Improved connection stability on cellular network
- Fix small bugs
Download file

Access this page from a computer to download and install the firmware update.


Change log
Installation instructions (PC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the micro SD card on a computer.
  3. Download the update file from our website.
  4. Open the downloaded .zip file by double-clicking on it.
  5. Copy the 2 files from the .zip file onto the Micro SD card.
  6. Verify the copy has been successful on your Micro SD card.
  7. Eject the Micro SD card from the computer.
  8. Make sure the Cell-Link is turned OFF.
  9. Insert the Micro SD card into the Cell-Link.
  10. Power ON the Cell-Link.
  11. The Cell-Link will run the firmware update by itself for around 30 seconds.
  12. Then, the Cell-Link will go through the connection process.
  13. The Cell-Link firmware is up to date.
Installation instructions (MAC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the micro SD card on a computer.
  3. Download the update file from our website.
  4. Open the downloaded .zip file by double-clicking on it.
  5. Copy the 2 files from the .zip file onto the Micro SD card.
  6. Verify the copy has been successful on your Micro SD card.
  7. On the Micro SD card, right-click on MacOS_PrepareSDCard.command and select open with terminal to run the file.
  8. Eject the Micro SD card from the computer.
  9. Make sure the Cell-Link is turned OFF.
  10. Insert the Micro SD card into the Cell-Link.
  11. Power ON the Cell-Link.
  12. The Cell-Link will run the firmware update by itself for around 30 seconds.
  13. Then, the Cell-Link will go through the connection process.
  14. The Cell-Link firmware is up to date.
Verification

Confirm the update was successful
1. After the next transfer of the camera, access the “Status” tab in the SPYPOINT app.
2. Under “General Information”, the version number will appear, for example: V1.11.06.

If you do not have the correct version, redo the firmware update with another Micro SD card.

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