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My Lithium Battery Solar Panel does not power my camera

Last modified : Feb 20, 2024

Support Home supportContentArticles My Lithium Battery Solar Panel does not power my camera
Applicable to : SPLB-22

Cause 1: the solar panel battery is discharged

Solution:

1. Check if the Lithium Battery Solar Panel is charged by holding TEST button for 5 seconds. All the red lights should turn on. 

2. If the solar panel is discharged, charge it by plugging the DC power adapter in the 5 V IN port for 4-6 hours.

Cause 2: the cable is not securely plugged in the right port

Solution:

1. Use the supplied 1.5 mm cable from the camera to the 12V output port on the back of the solar panel.

2. Check the cable is inserted completely and securely on both ends.

3. Before leaving the area, trigger a photo and check your app to ensure proper network connection.

 

Cause 3: the orientation or obstacles prevent the solar panel from charging

Solution:

1. Clear all debris, dust and snow off the solar panel.

2. Reassess if the location and orientation provide optimal sunlight to the solar panel. If possible, choose a south-facing position.

3. Before leaving the area, trigger a photo and check your app to ensure proper network connection.

CAUTION:

Do not drop, disassemble or puncture the power pack.

Do not place in fire, extremely high temperature, or water.

If you notice something not right when in use or when charging, like melting, a bulge in the housing or the unit getting extremely hot, stop using it immediately.

WARNING: Failure to follow these safety instructions may result in fire, electric shock, damage, or other injuries. This power pack is not a toy. Keep away from children and operate outside.

Posted March 15, 2023

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