LINK-MICRO-LTE trail camera

LINK-MICRO-LTE Support

Cellular Trail Camera

FAQs

Preparation and Installation

What to look for when installing your camera

Before Installing Your Device in the Field

How to Properly Test Your Device.

Video: How to choose the correct batteries for your camera

Video: How to format my SD card.

Video: Before you activate your LINK-MICRO

Getting Ready For The Season: Reinstall Your Device

Device Behavior

Before activating my device

How the Detection System Works.

What is Trigger Speed?

How Images and Videos are Saved.

Status Lights.

SD and MicroSD Cards.

How Batteries Work.

Best practices for resolving false triggers

Cellular Connectivity

Video: How to Activate your SPYPOINT LINK-MICRO-LTE Trail Camera

Which camera model should I buy for AT&T service that offers the best signal?

My cellular device has never sent any photos or communicated

LINK-MICRO-LTE self-troubleshooting

Video: How to apply a firmware update

How to verify if my cellular device is communicating

Your camera has no signal

What Should I Do When My Camera Does Not Send Photos or a New Status.

What Should I Do When My Signal Is Bad at a Specific Location.

How to correctly install my SIM card(s).

Video :Why is my Newly Activated SPYPOINT Camera Not Sending Photos?

VIDEO: Why is my Previously Working SPYPOINT Camera Not Sending Photos

My cellular device has communicated but has never sent any photos

Video: Why is my Newly Activated SPYPOINT Camera Not Sending Photos? | SPYPOINT

My device is in-hand: How to get my device to send photos once again

My device is NOT in-hand: How to get my device to send photos once again

How to optimize signal strength?

Troubleshooting

Firmware update

Version:
V1.18.13-29
Date:
2021-09-20
Improvements:
Improved photo transmission.
Download file

Access this page from a computer to download and install the firmware update.


Change log
Installation instructions (PC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the micro SD card.
  3. Download the update file from our website.
  4. Open the downloaded .zip file by double-clicking on it.
  5. Open the camera name folder.
  6. Copy the 7 files from the .zip file onto the Micro SD card.
  7. Verify the copy has been successful on your Micro SD card.
  8. Eject the Micro SD card from the computer.
  9. Make sure the camera is turned OFF.
  10. Insert the Micro SD card into the camera.
  11. Power ON the camera.
  12. The camera will run the firmware update by itself for around 90 seconds. («Status» light flashes orange rapidly).
  13. Then, it will flash green for a short period.
  14. Then, it will flash orange slowly.
  15. Then, the camera will restart by itself and it will go through the connection process. («Status» light flashes green).
  16. The camera firmware will be up to date.
Installation instructions (MAC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the Micro SD card on your computer (Format:MS-DOS(FAT)).
  3. Download the update file from our website.
  4. Double-click on the .zip file.
  5. Open the camera name folder.
  6. Copy the 7 files from the .zip file onto the Micro SD card.
  7. Verify the copy has been successful on your Micro SD card.
  8. On the Micro SD card, right-click on MacOS_PrepareSDCard.command and select open with terminal to run the file.
  9. Eject the Micro SD card from the computer.
  10. Make sure the camera is turned OFF.
  11. Insert the Micro SD card into the camera.
  12. Power ON the camera.
  13. The camera will run the firmware update by itself for around 90 seconds. («Status» light flashes orange rapidly).
  14. Then, it will flash green for a short period.
  15. Then, it will flash orange slowly.
  16. Then, the camera will restart by itself and it will go through the connection process. («Status» light flashes green).
  17. The camera firmware will be up to date.
Verification

Confirm the update was successful
1. After the next transfer of the camera, access the “Status” tab in the SPYPOINT app.
2. Under “General Information”, the version number will appear, for example: V1.11.06.

If you do not have the correct version, redo the firmware update with another Micro SD card.

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