LINK-MICRO-LTE trail camera

LINK-MICRO-LTE Support

Cellular Trail Camera

FAQs

Preparation and Installation
Video: How to format my SD card.
Best Practices
Before Installing Your Device in the Field
How to Properly Test Your Device.
Video: How to choose the correct batteries for your camera
Device Behavior
General Operation
How the Detection System Works.
What is Trigger Speed?
How Images and Videos are Saved.
Status Lights.
SD and MicroSD Cards.
How Batteries Work.
Cellular Connectivity
Which camera model should I buy for AT&T service that offers the best signal?
My LINK-MICRO-LTE is not transmitting
Video: How to apply a firmware update
Your camera has no signal
What Should I Do When My Camera Does Not Send Photos or a New Status.
What Should I Do When My Signal Is Bad at a Specific Location.
How to correctly install my SIM card(s).
Video :Why is my Newly Activated SPYPOINT Camera Not Sending Photos?
VIDEO: Why is my Previously Working SPYPOINT Camera Not Sending Photos

Troubleshooting

Firmware update

Version:
V1.17.12-178
Date:
2020-11-11
Improvements:
-improved multiple Sim support
-Correction of small bugs
Download file

Access this page from a computer to download and install the firmware update.


Change log
Version:
V1.16.11-6
Date:
2020-10-06
Improvements:
Add cellular provider.
Improve cellular connectivity.

Version:
V1.15.10-20
Date:
2020-07-07
Improvements:
• Resolved an issue where the camera could not obtain the correct date and time on European models.
• Improve transmission time
• Minor bug fixes and other improvements

Installation instructions (PC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the micro SD card.
  3. Download the update file from our website.
  4. Open the downloaded .zip file by double-clicking on it.
  5. Open the camera name folder.
  6. Copy the 7 files from the .zip file onto the Micro SD card.
  7. Verify the copy has been successful on your Micro SD card.
  8. Eject the Micro SD card from the computer.
  9. Make sure the camera is turned OFF.
  10. Insert the Micro SD card into the camera.
  11. Power ON the camera.
  12. The camera will run the firmware update by itself for around 90 seconds. («Status» light flashes orange rapidly).
  13. Then, it will flash green for a short period.
  14. Then, it will flash orange slowly.
  15. Then, the camera will restart by itself and it will go through the connection process. («Status» light flashes green).
  16. The camera firmware will be up to date.
Installation instructions (MAC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the Micro SD card on your computer (Format:MS-DOS(FAT)).
  3. Download the update file from our website.
  4. Double-click on the .zip file.
  5. Open the camera name folder.
  6. Copy the 7 files from the .zip file onto the Micro SD card.
  7. Verify the copy has been successful on your Micro SD card.
  8. On the Micro SD card, right-click on MacOS_PrepareSDCard.command and select open with terminal to run the file.
  9. Eject the Micro SD card from the computer.
  10. Make sure the camera is turned OFF.
  11. Insert the Micro SD card into the camera.
  12. Power ON the camera.
  13. The camera will run the firmware update by itself for around 90 seconds. («Status» light flashes orange rapidly).
  14. Then, it will flash green for a short period.
  15. Then, it will flash orange slowly.
  16. Then, the camera will restart by itself and it will go through the connection process. («Status» light flashes green).
  17. The camera firmware will be up to date.
Verification

Confirm the update was successful
1. After the next transfer of the camera, access the “Status” tab in the SPYPOINT app.
2. Under “General Information”, the version number will appear, for example: V1.11.06.

If you do not have the correct version, redo the firmware update with another Micro SD card.