LINK-MICRO

LINK-MICRO-LTE Support

Cellular Trail Camera

FAQs

Preparation and Installation

Before Installing Your Device in the Field

How to Properly Test Your Device.

Video: How to choose the correct batteries for your camera

Getting Ready For The Season: Reinstall My Device

Video: Understanding the Basic Settings in the SPYPOINT Mobile App

Video: Understand the Cellular Setup Settings in the SPYPOINT App

Video: How to format my SD card

Video: Understanding the Advanced Settings in the SPYPOINT App

How to Activate your LINK-MICRO Series Camera or CELL-LINK Device

Device Behavior

Before activating my device

How the Detection System Works.

What is Trigger Speed?

How Images and Videos are Saved.

Best Practices for Resolving False Triggers

Cellular Connectivity

Video: How to Activate your SPYPOINT LINK-MICRO-LTE Trail Camera

Which camera model should I buy for AT&T service that offers the best signal?

My cellular device has never sent any photos or communicated

LINK-MICRO-LTE self-troubleshooting

Video: How to apply a firmware update

How to verify if my cellular device is communicating

How to correctly install my SIM card(s).

Video: Why is my Newly Activated SPYPOINT Camera Not Sending Photos?

Video: Why is my Previously Working SPYPOINT Camera Not Sending Photos

My cellular device has communicated but has never sent any photos

My device is in-hand: How to get my device to send photos once again

My device is NOT in-hand: How to get my device to send photos once again

How to optimize signal strength?

Troubleshooting

Firmware update

Please make sure you select the right Link-Micro model before downloading the firmware files (LINK-MICRO / LINK-MICRO-LTE / LINK MICRO-S-LTE / LINK-MICRO-WM)

Access this page from a computer to download and install the firmware update.


Change log
Installation instructions (PC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the micro SD card.
  3. Download the update file from our website.
  4. Open the downloaded .zip file by double-clicking on it.
  5. Open the camera name folder.
  6. Copy all the files from the .zip file onto the Micro SD card.
  7. Verify the copy has been successful on your Micro SD card.
  8. Eject the Micro SD card from the computer.
  9. Make sure the camera is turned OFF.
  10. Insert the Micro SD card into the camera.
  11. Power ON the camera.
  12. The camera will run the firmware update by itself for few minutes. («Status» light flashes orange rapidly).
  13. Then, it will flash green for a short period.
  14. Then, it will flash orange slowly.
  15. Then, the camera will restart by itself and it will go through the connection process. («Status» light flashes green).
  16. The camera firmware will be up to date.
Installation instructions (MAC)
  1. Make sure to use a Micro SD card class 10/U1 up to 32GB.
  2. Format the Micro SD card on your computer (Format:MS-DOS(FAT)).
  3. Download the update file from our website.
  4. Double-click on the .zip file.
  5. Open the camera name folder.
  6. Copy all the files from the .zip file onto the Micro SD card.
  7. Verify the copy has been successful on your Micro SD card.
  8. On the Micro SD card, right-click on MacOS_PrepareSDCard.command and select open with terminal to run the file.
  9. Eject the Micro SD card from the computer.
  10. Make sure the camera is turned OFF.
  11. Insert the Micro SD card into the camera.
  12. Power ON the camera.
  13. The camera will run the firmware update by itself for around 90 seconds. («Status» light flashes orange rapidly).
  14. Then, it will flash green for a short period.
  15. Then, it will flash orange slowly.
  16. Then, the camera will restart by itself and it will go through the connection process. («Status» light flashes green).
  17. The camera firmware will be up to date.
Verification

Confirm the update was successful
1. After the next transfer of the camera, access the “Status” tab in the SPYPOINT app.
2. Under “General Information”, the version number will appear, for example: V1.11.06.

If you do not have the correct version, redo the firmware update with another Micro SD card.

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