Questions
Packaging says 2 sim cards Preloaded (included) My question is, where are the sim cards???
Hello Todd, the two SIM cards mentioned on the packaging are already pre‑installed inside the camera from the factory, so you won’t find any loose SIM cards in the box; they are inserted in the internal SIM slots and ready to use, and you should not remove or replace them.
Date published: 2026-04-21
Does the Flex-M (or any trail cam) operate with both cell and wifi?
Hi there! our FLEX-M and our other SPYPOINT trail cameras don’t use Wi-Fi. They are either cellular cameras, like the FLEX series, which use LTE to send photos and videos to the SPYPOINT app, or non-cellular models that save everything to an SD card with no wireless transmission. The FLEX-M operates on cellular only, not a combination of cellular and Wi-Fi. If you’re planning to place the camera in an area with weak cell coverage, it’s important to check coverage first or consider a non-cellular model that records directly to an SD card.
Date published: 2026-04-21
Is there a way to program the camera to take a picture every 30 minutes, rather than when there is movement detected?
Hello Taylor, yes, our FLEX‑M can do that. In the SPYPOINT app, change the camera’s Capture Mode to Time‑Lapse, then set the Time‑Lapse interval to 30 minutes. In this mode, the camera will automatically take a photo every 30 minutes, even if there’s no movement detected. If you still want both scheduled photos and motion‑triggered ones, you can instead use Time‑Lapse+.
Date published: 2026-03-25
Hi! Does the FlexM have instant mode?
Hi there. The FLEX-M does not support Instant mode, while the FLEX-S, FLEX-PLUS, and FLEX-S-DARK from the FLEX line do support this feature.
Date published: 2026-03-21
Do I pay a subscription fee from the moment the cameras are connected to a network or do I only pay if the number of photos are more then 100 per month?
Hi there. Thank you for your question. All SPYPOINT cellular cameras come with 100 free photo counts per month. These credits are activated once the camera is set up and communicates with the server. If you need more than 100 photos sent per month, you can check out the options and choose the one that best suits your needs here: https://www.spypoint.com/us/en/transmission-plans
Date published: 2026-02-27
Will this camera work in South Africa
Hi there! South Africa is one of the supported countries outside of North America; however, it requires a European/International model for proper functionality. We recommend purchasing the European/International version of the camera, which you can find on our European website.
Date published: 2026-02-27
Do they come with sd cards
Hello there, please note that the product does not come with an SD card. It needs to be purchased separately.
Date published: 2026-02-23
If the flex-m cannot connect to a network and transmit photos to my phone but saves photos to the sd card does it still use up the free 100 photos per month?
Hello there, yes, you can still use your free 100 photos per month because even when it’s not connected and only saving photos to the SD card, the camera keeps those images queued for transmission, and once it regains signal, they are automatically sent to the SPYPOINT app and counted toward your monthly photo allowance.
Date published: 2026-02-07
