Q. What is the Insiders Club?
The Insider Club is an exclusive program for SPYPOINT users who want to get the most out of their cameras. It offers access to member-only benefits, exclusive content, and rewards designed to build customer loyalty and foster community engagement. List of benefits:
- • Free basic plan – 250 photos per month
- • 20% off photo transmission plans
- • 20% off full-HD photo and video packages
- • 50 free full-HD photos per year
- • 20% discount on accessories
- • Camera sharing
- • Full access Bucktracker all 8 species filters
- • Tag up to 500 photos or videos in your favorite filter + custom tags + tag correction
- • 12 months of transmitted photo and video history in your app
- • VIP line for customer service (US and Canada only)
- • Advanced maps
- • Access to the monthly Insiders Club giveaway (where it is applicable)
Q. Is the Insiders Club reserved for certain users?
Yes. The Insiders Club is for SPYPOINT users who want to get more involved and enjoy an enhanced scouting experience centered around their passion. Membership is linked to an eligible active subscription.
Q. How do I become an Insiders Club member?
Access to the Insiders Club is offered through a paid subscription available directly on the SPYPOINT website or from your user account. Once the subscription is activated, the Insiders Club benefits are automatically linked to your account.
Q. How do I get the discounts for the Insiders Club membership?
• The discounts are automatically applied at checkout, provided the customer has logged in to their account to make the purchase. • Discounts can only be applied to purchases made after they have subscribed to the Club membership. There is no refund or discount for plans that were already purchased before their Club membership. • IC discounts not stackable with other promotions, unless specified.
Q. How to not renew my membership?
Toggle auto-renew and take advantages of the benefits until the end. See more about terms of subscriptions.
Q. What happens if I don't renew my subscription?
If your Club Insiders subscription is not renewed, you will lose access to member-only benefits and content at the end of your current subscription period.
How do I contact support regarding the Insiders Club?
For any questions or issues concerning the Insiders Club, you can contact SPYPOINT customer support through the Support section of the official website. You will be granted automatical access to the VIP line for Insiders Club support or about any SPYPOINT product. Our team will be happy to assist you.
Q. Can the benefits of the Insiders Club change?
Yes. The Insiders Club is evolving to offer new features, community initiatives, and exclusive benefits, always with the goal of providing more value to its members.
Q. If I purchase Insiders Club Membership, will I be able to see the past months of pictures in the Spypoint App?
If you are a non-club member, and purchase an Insiders Club Membership, you should be able to see up to 12 months of gallery history in your account. Please contact customer support if this is not the case.
Q. I paid for the membership and am still not receiving images, why?
It is important to understand the differences between photo transmission plan and an Insiders Club Membership. Read the article Photo Transmission (Data) Plan and Insiders Club Membership.
