Technical Assistance

Customer service Hours

Monday - Friday:
8:30am - 9:00pm ET

Saturday - Sunday:
8:30am - 6:30pm ET

Phone Support

Please note that due to increased phone calls and reduced employees due to Covid precautions, waiting time are higher than normal. For a quick answer, refer to our FAQ section or chat with one of our experts. If you wish to talk to an agent, you may still call customer service.

USA

Toll free: 1 888 779-7646
Fax: 819 751-7000

Canada

Phone: 514 868-1811
Toll free: 1 888 779-7646
Fax: 819 751-7000

Europe

Phone: +49 (0) 36331-403333
Fax: +49 (0) 36331-505422

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