Cellular Trail Camera
Reviews
Rated 1 de
5
de
upsetdeerhunter par
CAMERAs LEAK! BEWARE
I have two (2) Spypoint Link Micro S cameras and they both leaked. The first one leaked within the first two weeks. The second started leaking after 3 months. The SD cards from both cameras were ruined. Due to poor signal, the pictures did not transmit well to my phone so I was looking forward to seeing what I had missed. That's well over $300 worth of cameras and SD cards that I did not get to use more than 3 months. I did not keep the receipts so I'm sure calling in for warranty will do no good. From a quick Google search, this is not an isolated problem. I rarely write reviews no matter how upset I am but I hate to see this happen to someone else.
Date de publication: 2023-01-07
Rated 5 de
5
de
Buck Wild par
Very Impressed
I bought this a few days ago and just got around to setting it up. Charged battery for 24 hrs or until light went green. I got the correct 32 GB Micro SD class 10/U1 Card and downloaded the latest firmware off website on to SD card. Then followed the online process to install it to camera. Then I downloaded the app on my apple phone. Set up camera on the app (pretty straight forward). Came with 1 free month of unlimited pics + got $15 for referral. Once I was connected I set up camera and it sends pics to my phone in less then a minute from the time it was taken.
A far as field tested in the elements, I cant speak to that but will soon find out.
Overall, I can’t wait to get some pics of Bucks
Happy Hunting
Date de publication: 2020-08-30
Rated 1 de
5
de
Rippedoff350 par
1 out of 3
I received one of these as a gift. Setup was easy and it worked exactly as advertised. I was impressed so I bought 2 more just like it. Neither of those have ever worked correctly. I’ve tried different SD cards, firmware updates, every one of the hundreds of things they say could resolve a garbage trailcam on their troubleshooting section. Over $350 and hours upon hours of time wasted running circles. I then left a poor review on this website to warn others and within minutes it disappeared. That’s pathetic… The following day I received an email from SPYPOINT saying they want to help. I replied with my exact issues and never heard back.
If u think 1 out of 3 is ok, this is the trailcam for you. If you don’t like throwing away $150, don’t buy these.
Date de publication: 2022-12-11
Rated 1 de
5
de
Buck117 par
Not Reliable! Bad Customer Service!
Bought 3 of these cameras 2 years ago. All 3 had issues, two were replaced. This fall I had placed one of these at a remote location, several miles back in the woods. Camera worked for about a month then stopped sending pictures. Dude to its remote location I was unable to retrieve it till recently. After multiple attempts to get ahold of customer service, they told me the camera was out of warranty 11/26. However, the agent admitted he could see the camera stopped working on 9/10. Said because I contacted them after 11/26 they would not honor the warranty. I will be switching to TACTACAM!
Date de publication: 2022-12-19
Rated 1 de
5
de
GEENB111 par
Spypoint Cameras General Review
I bought a Link-S-Dark in 2021 which at the time was their top model. Fast forward to 2023, in the middle of hunting season, it started not communicating, went in to change the batteries, nothing. Took it home to charge in internal batteries, there was some sort of short circuit internally that had smoke rolling out of it. I threw it outside and called customer service. Because the camera was 2 years plus 3 months old, they wouldn't do a thing. Best of all they didn't want it back so their QA department could investigate the cause to improve future models. Now its the middle of the rut and i'm cameraless! Try a different companies camera.
Date de publication: 2023-11-06
Rated 5 de
5
de
Xavier par
Awesome Trail Camera
I bought this camera on 9/15/2020. It is working great. I bought this camera to monitor my hog trap. I was wasting so much gas having to constantly check the trap, but with Spypoint camera I was able to watch from any where at real time. I was able to see the hogs photos from anywhere. Because I could see the door closed and pig inside, I got my first hog. The Spypoint camera is a great tool. Definitely recommend.
Date de publication: 2020-09-22
Rated 1 de
5
de
DrGH par
Unbelievably frustrating!
I bought the LINK-Micro-S-LTE on black friday after talking to a friend that uses several Spypoint cams to hunt. It was going to be a gift but no longer needed it for that. I decided to keep it... Mine still doesn't work! I have literally spent hours following the app, website, written instructions, watching Spypoint videos, talking to live Spypoint cust serv personel, downloaded, updated, charged, recharged, formatted, reformatted, etc. I have done everything I know to do and what i was told to do except shoot the d%$# thing! My only saving grace is, I had planned to give this as a Christmas present but found out another family member had already purchased them a game cam. Thank God! How embarrassing would it have been to have given this problem to a loved one for Christmas?!!
At what point does a company say, "maybe we have an issue with the product. Let us offer a replacement."?
I honestly thought I was too old to feel such frustration and anger. My recommendation; avoid this camera at all costs!
Date de publication: 2022-12-23
Rated 1 de
5
de
Disappointed consumer par
Garbage
If you are looking for camera to keep you busy, this is it. After multiple phone calls, updates I am left with "try this... and if it doesn't work we will replace". Which is exactly what the previous customer service agent told me. The camera did send quality pictures when it actually worked, randomly less than have the season...
Date de publication: 2022-12-28
Questions
Does Link Micro S lte works in México ( Telcel)??
Hello Cachanilla, No, each camera requires its own local SIM card. Therefore, you will need to purchase the camera in the same country where you plan to use it. Any camera model offered by your local distributors should be perfectly capable of operating in that location. This ensures that it has the appropriate SIM card to connect to the right network in your area. Thank you for your question have a great day.
Date de publication: 2024-01-23
Had my camera for less than a month over a year. I canceled the subscription and now it doesn’t work at all. Supposed to get 100 free pics a month and it takes 0. New batteries new memory card still nothing
Hello, Thank you for reaching out. To better assist you in resolving these issues and getting your camera back to its optimal functionality, we'll need to gather more information and possibly examine your camera in depth. Could you please reach out to our team with your information at https://www.spypoint.com/en/chat so that our agents can thoroughly examine the unit and identify any underlying issues that might be causing this situation? Thank you and have a great day.
Date de publication: 2024-01-08
Est il possible de mettre une autre carte SIM que celle fournie ?
Salut Bob27a, Non, Chaque caméra est livrée avec une carte SIM préactivée déjà intégrée à l'unité. Celle-ci lui permet d'être reconnue qu'au réseau auquel elle est destinée et programmée pour fonctionner avec nos unités uniquement. Grâce a une configuration dédiée à la transmission des données Spypoint. Il est déconsillé de manipuler la carte SIM à raison de ne pas impacter la garantie de votre unité. Merci pour cette question et bonne journée.
Date de publication: 2024-01-10
I was reading your info about cell carriers and you state that if I purchase a Link-Micro=S=Lite for nation wide it will not transmit thru Verizon, Is this correct?
Hello BassDuck, When the SIM card integrated into your camera and pre-activated is intended for connection with the Verizon operator, this is indicated either with the mention of the full name of the operator or the mention of V. When it is nationwide, this indicates that this model connects to most national cellular service provider networks other than Verizon. Thank you for this question, and have a good day.
Date de publication: 2023-12-18
Will lithium battery hold up to the freezing temperatures we experience in northern Minnesota?
Hello Turk, All our cameras and products have been tested and have been approved for operating in temperatures ranging from -30 degrees Celsius to 50 degrees Celsius. This equates to -22 degrees Fahrenheit and 122 degrees Fahrenheit. We precisely recommend lithium batteries, as they are more resistant than alkaline batteries. Thank you, and have a good day.
Date de publication: 2023-12-18
Are these camera's waterproof or water resistant? How can I ensure that they will not get water logged?
Hello Bhink, Thank you for this question. The cameras are water-resistant and not waterproof. If installed correctly, the device is water-resistant. There is a rubber seal on the inside of the door that will prevent water from entering the device. The installation conditions will play an important role when it comes to the perseverance of your unit; ensure that it is installed correctly at the right height and distance and in the right position. Thank you, and have a nice day.
Date de publication: 2023-12-18
Does this camera have GPS or is there something to you can do if stolen?
Hello Thathunter2012, Thank you for this question. The LINK-MICRO Series models do not have GPS capability; some other models have GPS capability, like the FLEX LINK-DARK, LINK-S, and LINK-S-DARK cameras : GPS geotagging is available but must be manually turned on. Have a great day.
Date de publication: 2024-03-28
I just got my 4th link micro s lte because the other 3 were so great. Unfortunately night pictures on this 4th camera are just a black picture but dusk, dawn and day pics are fine. Can this be resolved or should I return it?
Hello Martinbaxter, Have you had assistance from our agents regarding this? We would like to follow up on this situation that you encountered. Is there anything that we can verify more closely for you? If you have any questions, concerns, or need assistance, please let us know at: https://www.spypoint.com/en/chat. Thanks; have a good day.
Date de publication: 2023-12-17
Charged up battery for season and no status light on the camera when turned on. What do I need to do to?
Hello John207, Have you joined our service to assist you closely with the situation with your camera? Has your issue been resolved? If it still persists, please let us know by contacting our team via: https://www.spypoint.com/en/chat. Thank you. Have a nice day.
Date de publication: 2023-12-15
I rarely check my LINK-MICRO-S-LTE-V cam, so I was surprised to see I had no photos. My status tab says Last Communication was 7/24/23, 1:48 pm. I need Spypoint to troubleshoot my camera. I hate "chatting." how about a phone number?
Hello, Dan D. You can contact our services by telephone at the following number: Customer Service USA Toll Free: 1 888 779-7646 Fax: 819 751-7000 CANADA Phone: 514 868-1811 Toll Free: 1 888 779-7646 Fax: 819 751-7000, however, if the situation persists, always plan to format your SD card and update the firmware version of your camera and plan to have a good charge level to support these. and plan to have the camera available when you contact the service in order to guide you through troubleshooting. Thank you and have a good day.
Date de publication: 2023-12-15
How do i tell which carrier model i received from Amazon?
Hello, Chuck B. In the product description, it is mentioned under what type of operator the SIM card will operate in the field; likewise, in the offer title, it is mentioned, for example, if you have the model followed by the letter V, this is relating to a connection with Verison. Under each offer, you will find a description of the technical specifications of the unit, with mention of the type of cellular connection. Have a good day.
Date de publication: 2023-12-15
Bonjour, est ce que ma camera peu rester du mois de octobre 2023 au mois de juin 2024 sans recharger la pile litium pour la securite de mon chalet, merci.
Hello Bernard 61, La tenue de charge de votre unité dépend de plusieurs facteurs, comme les conditions de son installation. Ce modèle est équipé d'un panneau solaire. Si elle a suffisamment de soleil pendant la journée et son activité est moyenne, le fonctionnement de la caméra agit grandement sur la durée de vie de ses batteries, en terme de transfert, d'options de délais. Si elle fait beaucoup de prises de nuit et que la fréquence de transfert journalière mais aussi de sa couverture cellulaire si confrontée à un signal faible, elle établit plusieurs tentatives de connexion et use de ses batteries plus. Depuis l'application, il vous est possible de contrôler son paramétrage pour réduire ses actions et de la relocaliser sous une bonne couverture et réception de soleil pour garantir que le panneau solaire maintient la charge suffisamment. Si vous souhaitez de l'assistance pour voir tout cela de plus près, n'hésitez pas à contacter notre agent via : https ://www.spypoint.com/fr/chat , Merci. trés bonne journée.
Date de publication: 2023-12-14
2 Q's: My cam started taking a photo every minute despite being set on low sense and 15min interval. How do I fix that? 2:is there a larger solar panel available for Micro-s-LTE?
Hello BBridges, The image sensitivity concerns the resolution of the capture, and the capture delay of 15 minutes programs the waiting time between each capture. However, if the camera is programmed to use its frequency for each detection, it will take images and transmit them according to this option. However,if these images are false triggers without the presence of animals, vehicles, or humans, it is possible that the environment of the camera presents elements that trigger it, such as the rays of the sun that are reflected on an object or branches or leaves that move in the wind and make it take images. For the link micro, the solar panel is integrated and fixed, but we are offering an external solar panel for our users if you wish to check it out at this link: https://www.spypoint.com/en/products/lithium-battery-solar-panel/splb-22. Thanks; Have a good day.
Date de publication: 2023-12-14
how many devices can the camera transfer pictures to
Hello Fran33, The camera transmits to the application, to the account associated with your cameras, and not to a particular piece of equipment. With the connection information for the application account, you can open this application on different devices. I hope this will help you. Thank you for your question. Have a good day.
Date de publication: 2023-12-14
Salut Comment activer mon nouveau forfait photos
Salut Cileblue, Depuis votre application vous avez la possibilité d'ajouter le forfait de votre choix à la caméra activée dans ce compte d'application, depuis la page d'accueil où sont listées toutes vos caméras, sous chaque icône de caméra vous trouverez l'option gérer le forfait, de là vous pouvez aller d'étape en étape pour ajouter soit un forfait mensuel ou annuel, de même vous avez une option renouvellement automatique si vous souhaitez que le forfait se renouvelle automatiquement a chaque fin de periode, trés bonne journeé.
Date de publication: 2023-12-14
What is the V at the end of Link-Micro-S-LTE-V listed on the outside of the box packaging ?
Thank you for this question. Freds123, the V here emphasizes that the camera model is equipped with a SIM card intended to connect to the Verizon cellular network. Make sure that this network provider is present in the location area of your unit and offers good cellular coverage of at least 3 bars of network for optimal operation. Have a wonderful day.
Date de publication: 2023-12-14
Can I login to app anytime anywhere, assuming cellular connection is not an issue, and see a live view from camera when there isn’t any motion?
Hello Tech_2, You can connect to the application at any time to view the images that the camera has already transferred, but the cameras do not provide a live feed or stream of pictures; the transfer of these images will follow the settings that you define in your camera options from the app. Thank you for your question. Have a wonderful day.
Date de publication: 2023-10-24
If i have the "buck" filter activated, will the camera only take and transmit only pictures of bucks?
Hey Tmac, It is just a filter to sort the images into one specific filter selection. This does not influence the taking of photos, but for the management of the images in your gallery, if you are looking to view a certain specific shot, you can select the appropriate filter (or turn them off entirely) from the icons at the top of the Photos gallery in the Spypoint App. Have a good day.
Date de publication: 2023-10-24
I have the Micro S LTE. Why does the status light continue to blink green and never connects?
Hello, Jared 1073, Thank you for reaching out and bringing this situation to our attention. In two cases, the status light flashes every second, which indicates that the camera is continuously searching for network coverage and does not find a network to connect to. or It usually happens when a camera is turned off during a firmware update or when the batteries die during the update. Please contact our customer service to see this with you and assist you in troubleshooting this camera: https://www.spypoint.com/en/chat (8:30 a.m.–9 p.m. EST). Thank you and have a good day.
Date de publication: 2023-09-18
If my battery completely dies during the night will the solar panel charge it back to working?
Hello Kenny85, The solar panel charges the internal battery, which is the primary power source for the camera. If the internal battery depletes to a certain level, the camera will toggle over to the backup battery and use that as a power source until the internal battery has been recharged to a safe charge level. This maximizes the longevity of both the primary and backup battery systems. Once you have installed the camera, the sunlight will continue to charge the battery. Once the solar panel has a sufficient light source, it operates to recharge. The more sunlight it receives, the faster it recharges. That's why we strongly recommend The camera should be facing south to maximize the solar panel results. When possible, mount the camera where the solar panel is in direct sunlight. The solar panel will continue to operate even in the shade. It will only be less efficient if it is allowed to discharge completely. We suggest that you recharge the battery manually for much faster results.Thank you for your question, Have a good day.
Date de publication: 2023-09-10
Can I use my LINK-MICRO-S-LTE SOLAR CELLULAR TRAIL CAMERA like a regular trail cam in areas where I do not have service? Will the camera capture and save images on my SD card even thought I have no service?
Hello Roge, Yes, the purpose of the connection to the cellular network is to transfer the captured images to your application or WebApp account. Without a cellular connection, the camera is quite capable of taking regular photos, except their extraction will be done manually by removing the SD card. However, to apply the parameters and options dedicated to the camera, this is possible from your application, and synchronization with the server will be necessary in order to send these modifications to your camera to apply them. If, in the region where your camera is installed, the signal is weak but existing, we recommend the long-range cellular antenna. In places with poor coverage, the long-range cellular antenna helps strengthen the cellular signal. The 15-foot cable and associated mounting bracket make installation simple and ensure that you can move into position. The area needs to have some signal; the long-range antenna will not create a signal, only boost it. Have a good day.
Date de publication: 2023-09-06
Will this work with T-Mobile cell service?
Hello AUpchurch, Thank you for this question. We currently offer this model nationwide in the USA. This version of the cameras will work with AT&T, T-Mobile ..., and US Cellular providers. However, it should be noted that the provider that you choose depends entirely on where you are planning to place the camera. Have a nice day.
Date de publication: 2023-08-16
I would like to buy a new charging cord. I didn't get one with my camera.
Hello papawheelee, Thank you for bringing this to our attention. Are you referring to the USB-12V cable? When purchasing this model, precisely the items provided in the packaging are: camera, USB-12V cable, quick start guide, LIT-10 battery pack, and SIM card strap, but if you are missing an element, please contact us at customer service to address this request to the relevant department: https://www.spypoint.com/en/chat (8:30 am/9 pm EST).
Date de publication: 2023-08-16
Cameras won’t activate after scanning
Hello, for the activation of your camera, you have several methods to identify the device to be activated with a scan or manual entry of camera-specific information if the scan won't activate, such as the serial number of the SIM card available on the sticker on the battery compartment or with the code activation provided on the camera too. Have a good day.
Date de publication: 2023-08-14
My camera is taking multiple shots of 1 picture (5-10). I just added unlimited and it was working fine with the free photo plan. How do I stop the multiple shots? Also, is there a way to delete pictures in groups rather than individuals?
Hello Ehaby,
Make sure that the multishot setting isn't active in the application. This might be the reason why you are receiving that many pictures. As for the photo, you can delete them in groups using the web app. Here's the link: https://webapp.spypoint.com/
Hope this help!
Date de publication: 2023-08-08
Can I view these cameras with multiple cell phones?
Hello Hunter Skip!
Yes, as long as you have the application, email and password, you can view the pictures/cameras on multiple phones.
Have a good day!
Date de publication: 2023-08-08
Can we schedule this model to take a picture every hour, on the hour throughout the day? We want to set up remote stream cams at our water quality monitoring sites and would like the cam to snap a picture and transmit the photo to us. Thank you!
Hi Kristim, the Link-Micro-S-LTE has a time-lapse feature so the camera can take a photo on a specific delay without motion. -KM
Date de publication: 2023-07-30
I formatted my sd card, downloaded lasted firmware update on my sd card. But I go to activate my camera it will not allow me too. I scan the activation code and it gives me an error message. I can't even get the camera to show up on the spypoint app.
Hi Lyn1, we notice that we are already interacting with you, and we will make sure to assist you with the activation of your camera. Thank you for your patience. -KM
Date de publication: 2023-07-30
Why is my camera not sending me pictures
Hello Oak tree, if your camera is communicating but not transmitting the photos, there might be an issue with your memory card. We suggest doing a long format of the MicroSD card and making sure that your camera has the latest firmware update. Do not hesitate to contact us if you need help: https://www.spypoint.com/en/chat (8:30 am/9 pm EST). Thank you. -KM
Date de publication: 2023-07-05
I bought one off Amazon (Canada). Doesn’t seem to be working. Is it possible that I have an American one that won’t send photos? If I set it up in Canada and it “connects“ do I know it’s a canadian model? Or will a US model still connect but not work?
Hello ZP80, US model cannot connect to the Canadian networks. If you are facing issues with your camera, please contact us so we can quickly help you: https://www.spypoint.com/en/chat (8:30 am/9 pm EST). Thank you. -KM
Date de publication: 2023-07-05
